Boots Etc accepts returns only on unworn and unwashed products within in 30 days of purchase from the online store. Returns are accepted with a restocking fee of 15%, and shipping at the purchasers expense back to store.

If an item is exchanged rather than returned, the purchaser is responsible for paying for shipping the item back to store, but there is no additional shipping charge for the purchaser when the exchanged item has been shipped back to them.